1. About these Terms

1.1  These Terms govern your use of taxtrainingworld.co.uk (the Website) and any order you place for a digital guide, toolkit, template, checklist, webinar recording, slide pack, CPD document, bundle or licence made available by Tax Training World Ltd (a Product).

1.2  Please read these Terms before placing an order. By submitting an order, you confirm that you have read and accepted them and that you have authority to bind the person or organisation named in the order.

1.3  The product page, order summary and any specific licence or access information shown at checkout form part of the contract. If there is a conflict, a specific written term on the product page or order summary takes priority over these general Terms.

2. Who may purchase

2.1  Our Products are created for professional intermediaries and organisations. You may purchase only if you are acting wholly or mainly for purposes relating to your trade, business, craft or profession.

2.2  If you are purchasing for an organisation, you confirm that you have authority to place the order and accept these Terms on its behalf.

2.3  If you are acting as a consumer rather than for business or professional purposes, please contact us before purchasing. Nothing in these Terms excludes any rights that cannot lawfully be excluded.

3. About us and how to contact us

3.1  Tax Training World Ltd is registered in England and Wales under company number 16778996. Our registered office is 835 Birmingham New Road, Tipton, United Kingdom, DY4 8AS.

3.2  You can contact us at . We will normally contact you using the email address supplied with your order.

3.3  Our VAT registration number is 505755488.

4. Products and descriptions

4.1  The Products are copyright Tax Training World [2026]. All rights reserved.

4.2  Tax Training World has developed this material using AI-assisted drafting tools. The final content has been reviewed, edited and approved by Tax Training World.

4.3  We take reasonable care to describe each Product accurately. The product page will identify the principal content, format, price, applicable licence and any stated access period.

4.4  Illustrations, previews, screenshots and sample pages are for general guidance. Minor differences in formatting, appearance or running time do not make a Product defective where its substance remains as described.

4.5  A bundle contains only the items identified on its product page or in the order summary. References to a master bundle, complete toolkit or tailored bundle describe the scope of the content; they do not by themselves increase the number of permitted users.

4.6  We may correct an obvious pricing or description error before accepting an order. If we cannot supply a Product on the terms shown, we will contact you and refund any amount paid for that Product.

5. Orders and formation of the contract

5.1  The Website will allow you to review and correct your order before payment. Please check the Product, licence type, user band, intermediary version and billing details carefully.

5.2  Your order is an offer to purchase. A contract is formed when we send an order confirmation or make the Product available to you, whichever happens first.

5.3  We may decline or cancel an order where payment is not authorised, the Product is unavailable, the order appears fraudulent, the wrong price has been displayed, or we reasonably believe the proposed use would breach these Terms. If we cancel after payment, we will refund the amount paid for the cancelled Product.

6. Prices, VAT and payment

6.1  Prices are those displayed when you place the order. Unless stated otherwise, prices are exclusive of VAT, which will be added at the applicable rate and shown before payment.

6.2  Payment is due in full at checkout using one of the payment methods offered on the Website. You are responsible for providing complete and accurate billing information.

6.3  A promotional or launch price applies temporarily for the Products stated and is subject to change before purchase. Discount codes cannot be exchanged for cash and may be withdrawn or restricted where they have been misused.

7. Digital delivery and access

7.1  Products are supplied digitally. After successful payment, we will send an order confirmation and access or download instructions to the email address supplied with the order.

7.2  Delivery occurs when the download, online account, link or streaming access is first made available to you. Where an item is to be released later, the product page or order confirmation will state this and any expected release date.

7.3  You are responsible for downloading and securely retaining any downloadable files. We do not guarantee that files will remain available indefinitely through the Website or your account unless a specific access period is stated.

7.4  Where access is supplied through a third-party hosting or streaming provider, reasonable changes to the access method may be made provided they do not materially reduce what you purchased.

7.5  If you do not receive access instructions within a reasonable time, please check your spam folder and account details, then contact us at .

8. Licence types and permitted users

8.1  All Products are licensed, not sold outright. On full payment, we grant you a non-exclusive, non-transferable licence to use the purchased version in accordance with these Terms.

8.2  Individual licence. Unless the product page expressly states that a firm licence is included, the Product may be accessed and used by one named purchaser only.

8.3  Firm licence. A firm licence permits use by the purchasing legal entity and by no more than the number of individual users covered by the user band selected at checkout. Each user must be a partner, director, employee or worker of that entity and use the Product for its internal business purposes.

8.4  A firm licence does not automatically cover parent companies, subsidiaries, associated businesses, franchisees, external consultants, clients or other legal entities. Additional written permission or a separate licence is required for them.

8.5  A master bundle supplies the intermediary-specific content described on the product page. It remains an individual licence unless a firm licence is also expressly purchased.

8.6  If your number of users exceeds the purchased band, you must stop providing access to additional users and contact us to upgrade the licence.

9. Permitted use

9.1  Subject to the applicable licence, you may:

• view, download and retain the Product for your own professional learning and internal reference;
• use checklists, prompts and templates within your work for your own clients;
• adapt editable emails, letters, questionnaires and implementation templates for a genuine client matter; and
• provide materials clearly identified as client-facing to your own clients for their information.

9.2  Any client-facing use remains subject to the professional judgment and responsibility of the purchaser. You must check that the content is appropriate and current before giving it to a client.

9.3  Copyright notices, trademarks and source acknowledgements must not be removed unless the Product expressly states that it may be branded or adapted.

10. Prohibited use

10.1  You must not, and must not allow anyone else to:

• share account credentials or allow access by more users than the purchased licence permits;
• copy, forward, publish, upload or distribute the Product except as expressly allowed by clause 9;
• resell, sublicense, hire out, commercially exploit or make the Product available as part of another training library, membership or subscription;
• record, reproduce or create a transcript of a webinar except where we have given written permission or an adjustment is reasonably required for accessibility;
• remove or obscure copyright, branding, licence or attribution notices;
• upload the Product to a public or shared repository, data room, knowledge base or artificial intelligence system where it may be accessed by unlicensed users or used to train a third-party model;
• use automated tools to scrape, harvest or systematically extract content from the Website or a Product; or
• use the Product for any unlawful, misleading or professionally improper purpose.

11. Webinars, slides and CPD material

11.1  Recorded webinar running times are approximate. We may divide a recording into shorter sections or replace the hosting format without materially reducing the content.

11.2  Where slides or a CPD note are included, they will be identified on the product page. A webinar-only purchase does not include slides or CPD wording unless expressly stated.

11.3  CPD notes are supplied to assist with your own learning record. We do not guarantee that a professional body, employer or regulator will accept a Product for a particular number or category of CPD hours. You are responsible for assessing relevance and recording your learning in accordance with the applicable rules.

12. Educational content – not professional advice

12.1  Products are provided for education, tax awareness, issue-spotting and professional development. They are not tax, legal, financial, investment or other transaction-specific advice.

12.2  The Products do not create an adviser-client relationship between Tax Training World Ltd (or any author or presenter) and you, your organisation or any of your clients.

12.3  The Products are designed to help professional intermediaries ask better questions, recognise potential issues and identify when specialist advice may be needed. They are not a substitute for reviewing the law, guidance and facts applying to a particular matter.

12.4  You remain responsible for your professional work, client communications, decisions, filings, referrals and compliance with the standards of any professional or regulatory body that applies to you.

12.5  You should always use your professional judgment and, where appropriate, obtain specialist advice before advising or acting on behalf of your client.

13. Accuracy, dates and updates

13.1  Tax law, HMRC practice and professional guidance change. Each Product speaks as at the date stated within it. You must check the current position before relying on the content or applying it to a client matter.

13.2  We use reasonable care in preparing and reviewing Products, but we do not promise that every possible issue, exception or interpretation is covered, or that a Product will remain current after its stated date.

13.3  Unless the product page expressly includes updates, your purchase covers the version supplied at the time of your order. Revised editions, replacement recordings and future updates may be offered separately or at an additional charge.

13.4  Please tell us promptly if you believe a Product contains a material error. We may correct, replace or withdraw affected content where reasonably necessary.

14. Technical requirements, accounts and security

14.1  You need a suitable device, internet connection, current browser and software capable of opening the formats described on the product page. You are responsible for your own equipment, software and connectivity costs.

14.2  You must provide accurate account information, keep login details confidential and notify us promptly if you suspect unauthorised access.

14.3  We may temporarily suspend Website or account access for maintenance, security or circumstances outside our reasonable control. We will take reasonable steps to restore access.

15. Cancellations, refunds and defective Products

15.1  Business purchases are non-refundable if you change your mind after a Product has been made available, downloaded or streamed.

15.2  Before digital delivery begins, we may agree to cancel an order at our discretion. Please contact us promptly. This does not affect any right that cannot lawfully be excluded.

15.3  If a Product cannot be accessed, is materially incomplete or does not substantially match its description, please contact us with the order details. We will investigate and, where appropriate, repair access, replace the affected file or provide a refund for the affected Product.

15.4  If, despite clause 2, you qualify as a consumer and we accept your order, statutory consumer rights apply. Where you request immediate digital delivery, you will be asked to give express consent to supply beginning during the 14-day cancellation period and to acknowledge that your cancellation right is lost once download or streaming begins. This does not affect statutory remedies for faulty digital content.

16. Intellectual property

16.1  All intellectual property rights in the Website and Products, including copyright in text, recordings, slides, graphics, layouts, frameworks, checklists and templates, belong to Tax Training World Ltd or its licensors.

16.2  No ownership rights are transferred to you. Your rights are limited to the licence expressly granted by these Terms and any additional written licence supplied with the Product.

16.3  If you become aware of unauthorised copying, sharing or use, please notify us promptly and provide reasonable assistance in protecting the relevant rights.

17. Website use and availability

17.1  You may use the Website only for lawful purposes. You must not attempt to gain unauthorised access, introduce malicious code, interfere with operation, or use the Website in a way that may damage our systems or other users.

17.2  We do not guarantee uninterrupted or error-free Website availability. We may change, suspend or withdraw parts of the Website, but this will not remove licence rights already granted in downloaded Products.

17.3  Links to third-party websites are provided for convenience. We do not control and are not responsible for their content, availability, terms or privacy practices.

18. Data protection

18.1  We process personal information in accordance with our Privacy Policy and Cookie Policy. The Privacy Policy is available at:

https://taxtrainingworld.co.uk/termsfeed/privacy-policy/

18.2  You must not include unnecessary client personal data in any support request. If you send confidential or personal information, you confirm that you are entitled to do so and have taken appropriate steps to protect it.

19. Our liability

19.1  Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of terms implied by law where exclusion is prohibited, or any other liability that cannot lawfully be limited or excluded.

19.2  Subject to clause 19.1, we are not liable for:

• indirect or consequential loss;
• loss of profit, revenue, business, contracts, opportunity, anticipated savings, goodwill or reputation;
• loss or corruption of data;
• tax, interest, penalties, professional costs or other liabilities arising from reliance on a Product without obtaining appropriate transaction-specific advice; or
• loss caused by use outside the scope of the applicable licence, by failure to check the current position, or by an act or omission of you, your organisation or a third party.

19.3  Subject to clause 19.1, our total aggregate liability arising from or in connection with a Product, whether in contract, tort (including negligence), breach of statutory duty or otherwise, will not exceed the total price paid for the Product giving rise to the claim.

19.4  The limitations in this clause reflect that Products are general training resources supplied at a price materially lower than the value of transaction-specific professional advice and that purchasers are professional users responsible for their own work.

20. Events outside our reasonable control

20.1  We are not responsible for delay or failure caused by an event outside our reasonable control, including failure of hosting, payment, communications or utility providers; cyberattack; fire; flood; industrial dispute; epidemic; governmental action; or widespread internet failure.

20.2  We will take reasonable steps to minimise the effect and resume performance. If a material delay continues, we will provide an appropriate remedy, which may include alternative access or a refund for an undelivered Product.

21. Suspension and termination

21.1  We may suspend access while investigating suspected unauthorised use, licence overuse, non-payment, security risk or material breach of these Terms.

21.2  We may terminate the licence for a serious or repeated breach that is not remedied within a reasonable period after notice, or immediately where the breach involves deliberate copying, resale, public distribution or misuse of intellectual property.

21.3  On termination for breach, you must stop using the Product and delete or return copies in your possession or control. Accrued rights and clauses intended to continue, including intellectual property, liability and governing law provisions, remain effective.

22. Complaints

22.1  If you have a complaint, please email with your name, organisation, order number and a clear description of the issue.

22.2  We will acknowledge the complaint and aim to provide a substantive response within a reasonable time. We may ask for further information needed to investigate.

23. General

23.1  Entire agreement. These Terms, the product page, the order summary and any specific written licence form the entire agreement relating to the order. You acknowledge that you have not relied on a statement not set out in those documents, but this does not exclude liability for fraud.

23.2  Changes. We may update these Terms for future orders. The version accepted when you place an order will govern that order unless a change is required by law or is expressly agreed with you.

23.3  Assignment. You may not transfer your contract or licence without our written consent. We may transfer our rights and obligations as part of a business reorganisation or transfer, provided this does not materially reduce your rights.

23.4  No waiver. A delay or failure to enforce a right is not a waiver of that right.

23.5  Severance. If any provision is found unlawful or unenforceable, it will be treated as modified to the minimum extent necessary, and the remaining provisions will continue.

23.6  Third-party rights. No person other than you and Tax Training World Ltd has a right to enforce the contract under the Contracts (Rights of Third Parties) Act 1999.

23.7  Notices. Formal notices under the contract must be sent by email or post to the contact details in the order or clause 3. Routine support messages are not formal legal notices unless they clearly state otherwise.

24. Governing law and jurisdiction

24.1  These Terms and any dispute or non-contractual obligation arising from them are governed by the law of England and Wales.

24.2  The courts of England and Wales have exclusive jurisdiction, except where applicable law requires otherwise.